
We ask that all students please read the entire list below. We will uphold our professionalism and we ask that you do the same in respecting and adhering to the policies & procedures of our studio. If you have any questions regarding our policies, please notify the studio before making any appointments or purchases.
Alcohol is prohibited at all times at the studio This includes prior to your class, if your instructor or any staff member suspects that you are under the influence of alcohol you will be asked to leave for the remainder of the day. No refund or studio credit will be given in this situation.
All sales are final—no refunds—however, account credits may be transferred from one service to another, or to another student if you choose not to use your studio credit. All private lessons, workshops, classes, packages and party deposits are non-refundable. Once you purchase your classes, make sure you know the expiration date and use all classes before that date. We will not extend the expiration date.
No student arriving later than 5 minutes after the start of a class will be admitted. This is to ensure that you get a full and proper warm up before participating in any fitness class. Should you arrive late, and you are registered for the following class, you are welcome to wait in our lobby. Note, this is equivalent to a late cancel or no show so those penalties will also apply. We thank you for understanding and adhering to all our policies allowing us to provide a safe environment to get fit!
Class cancellations are permitted with no penalty up to 8 hours prior to the start of class. Should you cancel with less than 8 hours prior to the start of class it is regarded as a late cancel and you will be charged for the class.
Private Lesson & Private Practice Cancellations
Private lessons and practices can be cancelled up to 24 hours prior to the start of the appointment with no penalty. Less than 24 hour notice and the client is still charged for the appointment.
Private Party Cancellations
Private parties require a non refundable $100 deposit upon booking, which is forfeited if the party is rescheduled with less than 1 week's notice or if cancelled. The deposit is transferred to the new time if more than 1 week's notice is given for rescheduling and is applied to the total cost of the party when you arrive.